We like to keep things simple and personal. That means listening to your requirements and providing you with one quote. Whether you want a custom-built template or would simply like us to typeset your content into an existing LaTeX template, our workflow is the same.
Describing the Workflow
1. Discuss your requirements
Submit your requirements for the project. This can include a current LaTeX document you would like modified, design requirements for creating a new template or content you would like typeset in an existing LaTeX template.
Examples of template requirements include written descriptions, drawings, pre-existing templates, or mock up images of how you would like your document to look.
2. Receive a quote
Once we have clarified and established exactly what you would like as a list of features/deliverables, we will send you a quote for the number of hours we expect the project will take, as well as an estimate for the time it will take to receive your first draft. If you are happy with these, we will send a PayPal invoice for half value of the quote for payment.
You will not be charged beyond the quote you receive, even if the project takes longer than we anticipate. We believe in taking responsibility for estimating project timing; this means your project will not balloon out in cost.
3. The work is carried out
After settlement of the invoice, we will begin working on a first draft immediately. In the vast majority of cases, the first draft will be sent to you within a week.
If you decide you would like us to include additional features in your template after we have begun working on it, it may be necessary to increase the number of quoted hours depending on the complexity of the features requested.
4. You inspect PDF drafts
After you receive the first PDF draft of your document, you will have an opportunity to ask us to make any aesthetic, structural or content changes you may require. We will then revise the template and re-send PDF drafts over several iterations until you are satisfied that the specifications have been met.
We send PDF drafts, rather than the code used to make them, as this acts as collateral to ensure payment for the second half of the project fee.
5. Receive the template code
Once you are satisfied that the work has been performed to your specifications, we will send a second invoice for the second half of the contract fee. After settlement, you will receive the final template code in a format ready to be compiled.
If you have any issues compiling the template on your system, we will provide basic support with your LaTeX distribution.
Additional Support and Changes
Within reason, we strive to support our work after it has been delivered. Should you have any questions or difficulties in using your new template, we will provide support and make sure you are comfortable.
Often times, additional features or template functionality may be needed after the template has been created. We are happy to work on an ad hoc basis following the delivery of a template. This work can be quoted on a case-by-base basis and is not subject to the minimum project duration.